Question 1

What is governance scoring and why does it matter?

Accepted Answer

Governance scoring evaluates how the board operates: procurement discipline (do they get competitive quotes? do budgets hold?), decision execution (do action items get done?), and regulatory compliance (reserve studies on time?). A weak board can erode reserves, miss capital planning, and leave you with surprises. Most document review tools don't score governance—Pellucis does. We extract evidence from meeting minutes and score the board so you know who's running the property before you sign.

Question 2

What is community analysis and why does it matter?

Accepted Answer

Community analysis quantifies who you're buying in with: participation rates (meeting attendance, quorum health), conflict density (complaints, tribunal references, bylaw disputes), and problem units. Chronic complaints and disengaged ownership show up in minutes—but most buyers never read two years of AGM notes. We extract the patterns and score community health. Low engagement and conflict erode property value and quality of life. For co-ops, community fit matters as much as the numbers. Pellucis gives you both.

Question 3

How is this different from my lawyer's review?

Accepted Answer

Your lawyer reviews the status certificate for legal compliance — liens, litigation, bylaw issues. That is essential work. Pellucis does something different: forensic financial, governance, and ownership analysis. We extract every number, score how the board operates and how the community functions, calculate ratios your lawyer does not, and identify what the documents do not contain. The two services are complementary, not competing.

Question 4

What happens if you miss something important?

Accepted Answer

Every numerical finding is validated against the source documents before a report is delivered — we don't estimate. Our inversion detection flags what should appear but doesn't: missing reserve studies, gaps in minutes, absent insurance. If we miss something material, we want to know. Contact us — we take it seriously and use feedback to improve. The report is a due-diligence tool; use it alongside your lawyer and professional advisors.

Question 5

How accurate is an AI-generated review?

Accepted Answer

Pellucis is not a chatbot summary. Every assessment, flag, and score is validated against the source data before a review is delivered. Every numerical finding — reserve adequacy, operating ratios, arrears rates — is calculated from the documents, not estimated. The narrative is written by AI. The numbers are not.

Question 6

Can you catch fraud or creative accounting?

Accepted Answer

We surface anomalies: numbers that don't reconcile across documents, missing explanations, ratios that don't add up, and red flags in meeting minutes. We flag what looks off and recommend further review. We are not forensic auditors — for complex or high-stakes situations, pair our report with a professional audit or legal review. Our job is to make hidden issues visible so you can decide what needs deeper investigation.

Question 7

What if the documents are incomplete or the corporation is hiding something?

Accepted Answer

We can only analyze what we receive — we can't force disclosure. Our inversion detection explicitly flags what should appear but doesn't: statutory reserve studies, depreciation reports, insurance evidence, financial reconciliations. When the package looks thin, we say so and explain why it matters. That transparency is part of the value: you know what you don't know.

Question 8

What documents do I need?

Accepted Answer

The full status certificate package, strata document package, or co-op disclosure package that the seller or property manager provided. Our engine was built to analyze financial statements, reserve fund studies, AGM and board minutes, insurance certificates, bylaws, and annual budgets. The more documents you provide, the more thorough the analysis. At minimum, we need financial statements and meeting minutes.

Question 9

How long does it take?

Accepted Answer

Reviews are delivered instantly upon upload. Rush requests? Contact us — we prioritize conditional deadlines. If your timeline is unrealistically tight, we'll tell you upfront.

Question 10

Does this replace a home inspection?

Accepted Answer

No. Physical condition, mechanical systems, and property envelope require a licensed inspector. We analyze financial documents, governance, and paper trails — reserves, arrears, board competence, capital projects. The two are complementary. A home inspector tells you about the walls; we tell you about the wallet.

Question 11

What jurisdictions do you cover?

Accepted Answer

Pellucis currently analyzes properties in British Columbia (strata), Ontario (condominiums and co-operatives), and Alberta (condominiums and co-operatives). The engine is jurisdiction-aware — it applies the correct legal frameworks, statutory requirements, and governance standards for each province.

Question 12

What about new builds or properties with limited financial history?

Accepted Answer

We analyze what exists. For new condos, that might be minimal — we'll flag the short history and note what we couldn't assess. We're transparent about data limitations rather than filling gaps with guesswork. When in doubt, we say so.

Question 13

What if the review says Caution?

Accepted Answer

A Caution assessment means the property's fundamentals are compromised — not that you cannot buy it. It means Pellucis found issues serious enough that you should proceed only after professional verification. The report explains exactly what the concerns are and what you should investigate further. Many Caution properties become viable purchases after the buyer negotiates appropriate protections.

Question 14

What's your liability if I rely on your review and lose money?

Accepted Answer

Our reports are for informational use and do not constitute legal, financial, or investment advice. Use them alongside qualified advisors. We stand behind our methodology and validation process — if you believe we made a material error, we want to hear from you and will work with you. We're a due-diligence tool, not a guarantor. The goal is to surface what the documents reveal so you can make informed decisions.

Question 15

Can I share the review with my agent or lawyer?

Accepted Answer

Yes. The review is yours. Share it with your real estate agent, lawyer, mortgage broker, or anyone involved in your purchase decision. The review is designed to be read by non-specialists — your agent does not need an accounting degree to understand it.

Question 16

What if the review does not change my decision?

Accepted Answer

A Proceed assessment confirms the property's fundamentals are sound. That confidence is the product. Knowing that reserves are adequate, governance is functional, and there are no hidden exposures has real value — especially on a purchase worth hundreds of thousands of dollars. If you feel the report added no value, contact us and we will make it right.

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