FAQ

Your lawyer reviews the status certificate for legal compliance — liens, litigation, bylaw issues. That is essential work. Pellucis does something different: forensic financial, governance, and ownership analysis. We extract every number, score how the board operates and how the community functions, calculate ratios your lawyer does not, and identify what the documents do not contain. The two services are complementary, not competing.

Every numerical finding is validated against the source documents before a report is delivered — we don't estimate. Our inversion detection flags what should appear but doesn't: missing reserve studies, gaps in minutes, absent insurance. If we miss something material, we want to know. Contact us — we take it seriously and use feedback to improve. The report is a due-diligence tool; use it alongside your lawyer and professional advisors.

Pellucis is not a chatbot summary. Every assessment, flag, and score is validated against the source data before a report is delivered. Every numerical finding — reserve adequacy, operating ratios, arrears rates — is calculated from the documents, not estimated. The narrative is written by AI. The numbers are not.

We surface anomalies: numbers that don't reconcile across documents, missing explanations, ratios that don't add up, and red flags in meeting minutes. We flag what looks off and recommend further review. We are not forensic auditors — for complex or high-stakes situations, pair our report with a professional audit or legal review. Our job is to make hidden issues visible so you can decide what needs deeper investigation.

We can only analyze what we receive — we can't force disclosure. Our inversion detection explicitly flags what should appear but doesn't: statutory reserve studies, depreciation reports, insurance evidence, financial reconciliations. When the package looks thin, we say so and explain why it matters. That transparency is part of the value: you know what you don't know.

The full status certificate package, strata document package, or co-op disclosure package that the seller or property manager provided. Our engine was built to analyze financial statements, reserve fund studies, AGM and board minutes, insurance certificates, bylaws, and annual budgets. The more documents you provide, the more thorough the analysis. At minimum, we need financial statements and meeting minutes.

Most reports are delivered within 24 hours of receiving your documents. For complex packages with extensive meeting histories, it may take up to 48 hours. Rush requests? Contact us — we prioritize conditional deadlines. If your timeline is unrealistically tight, we'll tell you upfront.

No. Physical condition, mechanical systems, and building envelope require a licensed inspector. We analyze financial documents, governance, and paper trails — reserves, arrears, board competence, capital projects. The two are complementary. A home inspector tells you about the walls; we tell you about the wallet.

Pellucis currently analyzes properties in British Columbia (strata), Ontario (condominiums and co-operatives), and Alberta (condominiums and co-operatives). The engine is jurisdiction-aware — it applies the correct legal frameworks, statutory requirements, and governance standards for each province.

We analyze what exists. For new condos, that might be minimal — we'll flag the short history and note what we couldn't assess. We're transparent about data limitations rather than filling gaps with guesswork. When in doubt, we say so.

A Caution assessment means the property's fundamentals are compromised — not that you cannot buy it. It means Pellucis found issues serious enough that you should proceed only after professional verification. The report explains exactly what the concerns are and what you should investigate further. Many Caution buildings become viable purchases after the buyer negotiates appropriate protections.

Our reports are for informational use and do not constitute legal, financial, or investment advice. Use them alongside qualified advisors. We stand behind our methodology and validation process — if you believe we made a material error, we want to hear from you and will work with you. We're a due-diligence tool, not a guarantor. The goal is to surface what the documents reveal so you can make informed decisions.

Yes. The report is yours. Share it with your real estate agent, lawyer, mortgage broker, or anyone involved in your purchase decision. The report is designed to be read by non-specialists — your agent does not need an accounting degree to understand it.

A Proceed assessment confirms the property's fundamentals are sound. That confidence is the product. Knowing that reserves are adequate, governance is functional, and there are no hidden exposures has real value — especially on a purchase worth hundreds of thousands of dollars. If you feel the report added no value, contact us and we will make it right.